Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, a template for documents will be provided, and the order will be marked as completed. Refunds will not be granted for completed work and only partial refunds will be granted for work that has already been started.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where partial or full refunds are granted:
- Chose the incorrect or additional item at checkout and need to be refunded the difference.
- Decided you do not want an item that was ordered prior to any work being started on that item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Casie@openingdoorsllc.com.
Need help?
Contact us at Casie@openingdoorsllc.com for questions related to refunds and returns.